Team Training

The key to any well run hospitality operation is a well trained team that understands the importance of team work.

The Service With Style "Team Training" program will incorporate all your employees with in-depth training sessions focused on the skills required to drive your business to profitability.

Your team will be trained on the importance of the guest experience, driving sales and specific service techniques geared to your business. The program will show you how to "Build a Winning Hospitality Team" and implement systems that will have your staff working in a productive manner.

Fionn MacCools

Training Programs Are Completely Customized To Your Establishment!

  • Employee Productivity
  • Employee Morale
  • Training Systems
  • Driving Sales with Employees
  • Management Procedures
  • Team Accountability
  • Position Training
  • Operation Systems
  • Leadership
  • Guest Expectations

We offer several options to fit your restaurant's training needs:


  • Staff Training: 2 hour on-site session with your entire staff
  • Staff & Management Training: 2 hour on-site session with your entire staff and 2 hour management training
  • Team Training/Company Retreat Program (Our most popular package):  Pre-planning session - Phone meeting to create workshop agenda.  Two full days of on-site training, workshop, meetings and session for approximately 8 hours per day.  Includes all materials, workbooks and support files/forms. Two hour on-site staff training session with your entire staff.  Follow up phone meeting.

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Sandals International Resorts

Operations Leadership Team

"For the past 15 years, the Service With Style, Secret Shopping program has provided invaluable and powerful information directly to our operations team. The SWS team has become intimate with our brand and continues to push us to remain focused on our guest experience. Thank you for the amazing reports."




"I would personally recommend the Service With Style Secret Shopping program to any Restaurant or Bar looking for ways to improve their operation and lower their costs."


Buffalo Wild Wings


"Service With Style is always on time with their reports and they hit on all the major points we are looking for. The shops are very detail oriented and have helped keep our management on their toes!"