Company Profile

Service With Style was founded in 1998 by Darren S. Denington, CFBE. We have focused on helping companies across the country understand their guests through secret shopping. We have dedicated ourselves to producing top quality reports based on using the best possible shoppers.

In 2007, we expanded to help businesses with their daily challenges and started offering additional services such as Coaching, Staff Training, Business Audits, Comment Cards, Employee Surveys, Inspections, Employee Evaluations and Customer Questionnaires.

Darren Denington Service With Style

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Sandals International Resorts

Operations Leadership Team

"For the past 15 years, the Service With Style, Secret Shopping program has provided invaluable and powerful information directly to our operations team. The SWS team has become intimate with our brand and continues to push us to remain focused on our guest experience. Thank you for the amazing reports."

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Food Service

"Consistently professional, dependable and a perfect way to determine the type of service your guests are experiencing. Their secret shopper reports are very thorough, detailed, and easy to understand. I refer them for any operator interested in making sure their guests are consistently enjoying great hospitality."




"I would personally recommend the Service With Style Secret Shopping program to any Restaurant or Bar looking for ways to improve their operation and lower their costs."