Team Training

The key to any well run hospitality operation is a well trained team that understands the importance of team work.

The Service With Style "Team Training" program will incorporate all your employees with in-depth training sessions focused on the skills required to drive your business to profitability.

Your team will be trained on the importance of the guest experience, driving sales and specific service techniques geared to your business. The program will show you how to "Build a Winning Hospitality Team" and implement systems that will have your staff working in a productive manner.

Fionn MacCools

Training Programs Are Completely Customized To Your Establishment!

  • Employee Productivity
  • Employee Morale
  • Training Systems
  • Driving Sales with Employees
  • Management Procedures
  • Team Accountability
  • Position Training
  • Operation Systems
  • Leadership
  • Guest Expectations

We offer several options to fit your restaurant's training needs:


  • Staff Training: On-site session with your entire staff
  • Staff & Management Training:  On-site session with your entire staff and in-depth management training
  • Team Training/Company Retreat Program (Our most popular package):  Pre-planning session - Phone meeting to create workshop agenda.  Two 1/2 days of on-site training, workshop, meetings and sessions.  Includes all materials, workbooks and support files/forms. On-site staff training session with your entire staff.  Follow up phone meeting.

Restaurant Coaching

Restaurants can be a very difficult business, but with the right coach, you can be on the road to a rewarding and financially successful business.  Darren S. Denington, CFBE will guide you to success while building a true management team, identifying priority projects, holding your team accountable and implementing systems that will allow you to take the steps to success.

Customized Coaching Available for:

  • Management & Leadership Training
  • Team Building
  • Operations
  • Service Standards
  • Employee Systems
  • Marketing Programs
  • Financial Controls

Our goal is to help drive your Restaurant to true long-term success while addressing your current needs.  We accomplish this by developing a personal relationship with you and your Restaurant and deploying the right plan of action for your establishment.

It takes a lot of different skills to operate a successful restaurant. You need a well trained and motivated management team along with a dedicated staff that truly cares about the business.

Our Membership Programs will take your team to a new level of success over the next 12 months. Your entire management team will be exposed to the systems and programs that will make a major impact on your bottom line through coaching sessions, webinars, work sessions, meetings, Secret Shopping and the support of Darren S. Denington, CFBE.

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Sandals International Resorts

Operations Leadership Team

"For the past 15 years, the Service With Style, Secret Shopping program has provided invaluable and powerful information directly to our operations team. The SWS team has become intimate with our brand and continues to push us to remain focused on our guest experience. Thank you for the amazing reports."




"I would personally recommend the Service With Style Secret Shopping program to any Restaurant or Bar looking for ways to improve their operation and lower their costs."


Buffalo Wild Wings


"Service With Style is always on time with their reports and they hit on all the major points we are looking for. The shops are very detail oriented and have helped keep our management on their toes!"