Since 1998, Service With Style has strived to provide valuable information to business owners and managers by helping them understand their guests' perspective, train their staff, and identify areas of the business to improve upon.  We identified early on that if our detailed shopping reports were combined with a strong management team and a well trained staff, the business could do great things.

At the core of our company is a passion for service and the guest experience.  While working closely with thousands of establishments across the country, we have identified a clear and proven approach to helping businesses through Secret Shopping, Team Training & Consulting.

The entire team at Service With Style is dedicated to supporting you in your quest to build a stronger team and a stronger business.

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Sandals International Resorts

Operations Leadership Team

"For the past 15 years, the Service With Style, Secret Shopping program has provided invaluable and powerful information directly to our operations team. The SWS team has become intimate with our brand and continues to push us to remain focused on our guest experience. Thank you for the amazing reports."




"I would personally recommend the Service With Style Secret Shopping program to any Restaurant or Bar looking for ways to improve their operation and lower their costs."


Buffalo Wild Wings


"Service With Style is always on time with their reports and they hit on all the major points we are looking for. The shops are very detail oriented and have helped keep our management on their toes!"